Expert strategies for effective digital delivery solutions
Email Smarter. Deliver Impact.
Expert strategies for effective digital delivery solutions
Who We Are
Our History
At TouchPoint, we combine the power of smart technology with years of proven expertise to help brands connect with their audiences in meaningful, measurable ways. For more than 20 years, we’ve partnered with publishers, retailers, fundraisers, associations, and nonprofits to drive engagement through email, social media, and digital channels—all while honoring the values that matter most: respect, integrity, and long-term impact.
We’re not just an Email Service Provider—we’re a strategic partner focused on your success.
How we Work
At TouchPoint, we're passionate about the customer experience,from concept to delivery, our ultimate goal is to deliver on your business outcomes. Clearly not all customer needs are the same, we're designed for flexibility, scalability, and continual evolution. Our rapid development cycle ensures our platform stays ahead of the curve—constantly improving to meet your changing needs. We’ve engineered our tools to grow with you, so whether you’re a rising brand or a global name, we’re ready to support your goals.
Agency Partnerships
TouchPoint also partners with leading interactive agencies. Our platform is trusted by agencies looking to broaden their service offerings and deliver best-in-class solutions to their own clients. They choose TouchPoint because we help them win—and retain—more business with technology that performs.
What makes us different
Inbox Placement Optimization
Inbox Placement Optimization
Inbox Placement Optimization
We help our customers maintain a clean email list and strong sender reputation to ensure messages consistently land in the primary inbox, not the spam folder.
Ease of Use
Inbox Placement Optimization
Inbox Placement Optimization
Our innovative platform is built to be user-friendly, which accelerates the onboarding process for marketing teams and reduces the need for heavy technical support.
Industry leading
Inbox Placement Optimization
Seamless Migration
Build customer loyalty and increase sales with our email marketing campaigns. Our team will create and send engaging emails to your subscribers.
Seamless Migration
Seamless Migration
We ensure a seamless migration, following a methodical process that includes planning and validation at every step to include; data audit and cleansing, event data integration, phased work flows, final testing and validation before cutover.
White Glove Onboarding
We'll provide a tailored strategy to guide your organization through the transition process, handle the technical complexities to prevent major interruptions to ongoing activities, and will provide dedicated personalized support through to successful completion.
Expert Support
Customers can get expert assistance by using standard support channels, 24x7 Technical Support along with a dedicated Customer Success Resource. Throughout our partnership, we'll offer strategic consulting and campaign execution services.